You’ve done it again wonderful customers! Thanks to you, Vinyl Revolution has won the Feefo Gold Trusted Service Award for the second year running. Your feedback and praise for our products and services throughout the year made a big difference. Over 200 customers took the time to leave detailed feedback and join the thousands of other happy Vinyl Revolution customers over the years. As a result, we have been awarded the most prestigious Feefo accolade.
What is the Feefo Gold Trusted Service Award?
Feefo collects genuine, purchase verified reviews that help you make better decisions as a consumer or business. They combat the issue of fake reviews, so every review we receive is a genuine real customer. The Gold Trusted Service Award is awarded to businesses who deliver exceptional customer service. Our impressive average score of 4.7 throughout 2017 is a true reflection of our commitment to world class customer service. As a small business customer service is a key factor in our success and that’s why we strive each year to provide the best customer service.
How did we achieve the gold Feefo award?
During the last year, we have worked hard at Vinyl Revolution to receive all of our positive product reviews on Feefo. Several different factors have helped us gain amazing product reviews. First and foremost, our products! We supply our customers with high quality durable vinyl products which are built to last. We also offer fast reliable shipping on all orders so you don’t have to wait around for your order to arrive. The only issue we had was that very occasionally, a courier would lose a delivery. While we can’t control this, we always ship free replacements to customers to guarantee they get the product they ordered. Our priority is always to keep you satisfied.
Glowing customer testimonials
At Vinyl Revolution, we really appreciate the customers who have taken the time to leave positive product reviews on Feefo. Without the reviews we’ve received from our customers we wouldn’t be here right now telling you about the fantastic Feefo award we have just won. Over the last year, we have received hundreds of customer product reviews, all leaving positive reviews for different reasons. Below are a few of our favourite reviews from 2017. The reviews highlight the quality of our products and the lengths we have gone to ensure our customers are fully satisfied with their order.
Brought a door decal, for our new bathroom, brilliant service watched the video on their website, no problems looks amazing, will defiantly buy from them again.
‘Excellent service and product’
Prompt service and top quality products. Easy to apply stickers following their instruction videos.
‘Excellent product cut perfectly to fit your console’
Excellent, very fast delivery and top product.
This is the second year running that Vinyl Revolution has been proudly awarded the Feefo Gold Trusted Service Award. We are already well on track to earn another award for 2018 and want to thank all of you wonderful customers. You want great stickers and decals. We deliver. You’ve made it clear that simple checkout, fast dispatch, free delivery and great quality products are what you love. We’ve delivered every step of the way and are looking forward to another year of joy all around. It would never be possible without you! Thanks again for taking the time to leave reviews that make a difference.
Custom services Feefo award
Vinyl Revolution received the Feefo gold award for our custom services. Fantastic reviews left by you regarding our Vehicle Graphics, Shop Graphics and Office Branding. Every review makes a huge difference to us and we appreciate your kind words regarding our custom services. The customer reviews below describe how we ensured all of our customers were fully satisfied with their custom services.
‘Lovely logo wall art‘
Excellent service, took time to understand our requirements and helped with setting up the artwork, Our logo wall art arrived within a week, was easy to apply, and now has pride of place on our office wall.
‘10/10 Always deliver on their promises’
Simon is amazing to work with. Great company, always deliver on what they say. 10/10 great company
‘Great customer service and quality’
Although the decals got “lost`” in the post for some time, Vinyl Revolution did everything they could to help and communicated very well-they even gave me a future order for free.
The quality of the decals is excellent and I would definitely recommend them to anyone.